Privacy policy

Last updated: August 12, 2026

Altaires LLC, doing business as Altaires ("Altaires," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit altaires.world, make a purchase, contact us, or otherwise interact with us.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

- Contact information, including your name, email address, telephone number, billing address, and shipping address.
- Order and transaction information, including products purchased, order history, returns, exchanges, payment status, and delivery information.
- Account information, if you create an account.
- Customer-service communications and information you provide when contacting us.
- Device and usage information, including IP address, browser type, device type, operating system, pages viewed, referral source, approximate location, cart activity, and interactions with our website.
- Information from service providers, including Shopify, payment processors, shipping carriers, fraud-prevention providers, analytics providers, and marketing providers.

Payment-card information is processed by Shopify and applicable payment providers. We do not intentionally store complete payment-card numbers on our own systems.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

- Operate, maintain, and improve our website and store.
- Process payments, fulfill orders, arrange delivery, and manage returns, refunds, or exchanges.
- Provide customer support and respond to enquiries.
- Communicate about orders, accounts, deliveries, product safety, and policy changes.
- Send marketing communications where permitted and subject to your preferences.
- Personalize website content, recommendations, and advertising where permitted.
- Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
- Maintain accounting, tax, business, and legal records.
- Comply with legal obligations and enforce our policies and agreements.

COOKIES AND SIMILAR TECHNOLOGIES

We, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the site, maintain carts and accounts, remember preferences, prevent fraud, analyse traffic, measure advertising, and, where permitted, deliver personalized advertising.

You may manage certain preferences through our cookie banner, privacy controls, browser settings, or applicable platform controls. Disabling certain technologies may affect website functionality.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

- Shopify and ecommerce service providers.
- Payment processors and financial-service providers.
- Shipping, warehousing, fulfillment, and returns providers.
- Customer-service, marketing, analytics, advertising, and fraud-prevention providers.
- Professional advisers, insurers, auditors, and legal advisers.
- Government authorities or other parties where required by law or necessary to protect rights, safety, property, or security.
- Parties involved in a merger, acquisition, financing, reorganisation, or sale of business assets.

We do not sell personal information for money. However, some advertising and analytics activity may be considered "selling," "sharing," or targeted advertising under certain privacy laws. Where applicable, you may exercise available opt-out rights through our privacy controls or by contacting us.

MARKETING COMMUNICATIONS

You may unsubscribe from promotional emails using the unsubscribe link in the message. Opting out of marketing does not prevent us from sending transactional or service communications about orders, deliveries, returns, account activity, security, or customer-service requests.

If Altaires introduces SMS marketing, its SMS programme will be subject to separate SMS terms and opt-in disclosures.

RETENTION AND SECURITY

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to fulfill transactions, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

We use reasonable administrative, technical, and organisational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

INTERNATIONAL PROCESSING

Altaires may process personal information in the United States and other countries where Shopify or our service providers operate. Data-protection laws in those locations may differ from those in your country.

YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have the right to request access, correction, deletion, portability, restriction of processing, withdrawal of consent, or an opt-out of certain data sharing or targeted advertising.

To make a request, contact contact@altaires.world. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising applicable privacy rights.

CHILDREN'S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact contact@altaires.world.

CHANGES AND CONTACT

We may update this Policy from time to time. The current version will be posted with an updated effective date.

For privacy questions or requests, contact:

Altaires LLC
1735 S Santa Fe Ave
Los Angeles, CA 90021
contact@altaires.world